John O’Donoghue - Noonan

Year: 2011

Category: Industry

Sector: managed services

From its origins in 1977 as a contract cleaning and contract security services company, NOONAN has evolved into a market-leading supplier of integrated facility services to businesses operating in the Republic of Ireland, Northern Ireland and Britain.

The success of the Group has been built around the core values of understanding and delivering on clients’ expectations, while prioritising the training and development of its staff as a key resource.

These values, coupled with a distinct work ethic and commitment throughout the organisation, enabled the Group to achieve consistent growth and carve out a marketing leading position on its core service.

In 2008, the Group underwent significant change when Alchemy Partners supported a management buyout that resulted in the founder of the business exiting the Group and a number of the existing management becoming shareholders in the business.

This change would provide the platform for a growth strategy based on targeted acquisitions, extending the scope of services to its existing client base, while at the same time, assisting continued organic growth.

2009 saw the acquisition of the Federal Security business.

This positioned the Group as the largest provider of security services across the island of Ireland, and enabled it to provide a complete security solution to clients through a state-of-the-art monitoring centre, electronics, patrolling and key holding services.

Further diversification was undertaken in 2010 with the acquisition of Oak Church Landscaping which gave the team the requisite expertise to deliver on the hard and soft landscaping requirements of clients.

To coincide with its extended service capability, a decision was made to rebrand the business, under the umbrella-trademark of ‘NOONAN’.

The Group’s move to a new corporate head office in north county Dublin in July 2010 facilitated the centralising of all services and proved key to the cultural integration of the NOONAN values.

Further investment in the Group’s IT systems, including a new CRM and Help Desk facility, will enable management to receive real-time data, improve communications with clients and support the strategic development of the business.

Today employment levels in Noonan exceed 7,000 and O’Donoghue and his team believe that the Group is well-positioned to deliver further significant growth and sustainable employment over the next few years.

Products/Services: NOONAN’s broad spectrum of service offerings include security, landscaping, contract cleaning, and pest control, in addition to the provision of janitorial supplies.

This uniquely positions the Group to provide an integrated facilities service to clients that is self- delivered.

Customers: NOONAN’s client base that now exceeds over 1,500, many of them amongst the most high-profile names in the world of business.

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